At Bijoux, customer satisfaction is our priority. If your item arrives damaged or defective, we’re here to help.

Refunds are only applicable for items that arrive damaged.

Return Eligibility

To be eligible for a return:

• The item must be unused, unworn, in the original packaging, and with tags attached.
• A receipt or proof of purchase is required.
• Return requests must be made within 48 hours of delivery.

To initiate a return, email us at bijoux.pak@gmail.com or message us on WhatsApp at +92 342 8447064.
If your return is accepted, we’ll provide instructions on how and where to send your item.
Note: Items sent without approval will not be accepted.

Damaged or Incorrect Items:

Please inspect your order upon receiving it. If you receive a damaged, defective, or wrong item, contact us immediately so we can resolve the issue.

Non-Returnable Items:

We do not accept returns for:

• Sale or discounted items.

Feel free to contact us if you’re unsure about a specific product.

Refunds

Once your return is received and inspected, we’ll notify you of the approval. If approved, your refund will be processed to your original payment method.
Please allow some time for your bank or payment provider to reflect the refund.

For any questions, contact us at bijoux.pak@gmail.com or WhatsApp +92 342 8447064.